How to avoid spending too much on AI and getting little ROI in return. Companies are currently grappling with how to use AI, and results vary. At times it can feel like the blind are leading the blind.
Research from Deloitte contains insights on what sets high-performing teams apart. Technology is making it easier for everyone to move faster. The important question is who will move in the right direction?
Here are five questions to measure your impact. “The people who are crazy enough to think they can change the world, are the ones who do.”
The importance of defying the normalizing force of gravity. I had a student visit my office hours recently looking for career advice to help him marry his scholastic endeavors with his extracurricular activities as a student athlete. He began to expound upon his experiences in and out of the classr...
Sometimes the most important move is to short-circuit the outcome people are expecting. One advantage of writing about airlines and business for a long time is perspective. I’ve been covering United Airlines since before the pandemic, which means I’ve been able to watch how ...
The goal isn’t softer standards. It’s smarter ones. In operating reviews and boardrooms, I keep seeing the same pattern: leadership asks for rigor, teams deliver the numbers, and promising AI efforts get judged as underperforming before the organization has actually learned what it takes to make th...
Being positive doesn’t mean being relentlessly cheerful. It means being solutions-oriented, not fault-obsessed. Ever find yourself behind the wheel watching all the other cars go by and think to yourself, “Man, I’m a much better driver than all these clowns on the road?”
Research from KPMG finds that the companies who embrace transformation delivered returns that were over four times higher than those who didn’t. It feels like a “hit-the-brakes” economy, with warning lights flashing everywhere: inflation pressures, AI disruptions, upside-down business models, and a...
Effective leadership isn’t just about giving orders—it’s about truly hearing your team. Starbucks CEO Brian Niccol believes that listening more and talking less is the most underrated skill a leader can have. Effective leadership isn’t just about giving orders—it’s about truly hearing your team. St...
Some leadership lessons only come the hard way. Brené Brown reflects on the skills she wishes she had built sooner—and why they matter more than ever. Some leadership lessons only come the hard way. Brené Brown reflects on the skills she wishes she had built sooner—and why they matter more than eve...
Ben & Jerry’s cofounder Ben Cohen has been publicly fighting with the Magnum Ice Cream Company, which took ownership of the Vermont ice cream maker last year. Cohen says Magnum has silenced the brand on social issues, including the war in Gaza, racial justice, and student protests. He spoke to Fas...
In his new book, ‘What to Make of a Life,’ the author shares leadership lessons from John Glenn, Katharine Graham, and Led Zeppelin. Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to ...
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